Terms and Conditions

General Terms and Conditions of Carbon Deluxe

§1 Applicability to entrepreneurs and definitions

(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.

A consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to his or her commercial nor his or her independent professional activity (Section 13 of the German Civil Code).

§2 Formation of a contract, storage of the contract text

(1) The following provisions on the conclusion of the contract apply to orders via our online shop https://www.carbondeluxe.de

(2) In case of conclusion of the contract, the contract is concluded with

came about.

(3) The presentation of the goods in our online shop does not constitute a legally binding contractual offer on our part, but is merely a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.
(4) When an order is received in our online shop, the following regulations apply: The consumer submits a binding contractual offer by successfully completing the ordering process provided in our online shop.

The order is placed in the following steps:

Before bindingly submitting the order, the consumer can return to the website on which the customer's details are recorded by pressing the "Back" button in the Internet browser they are using after checking their details and correct any input errors or cancel the order process by closing the Internet browser. We will immediately confirm receipt of the order by sending an automatically generated email ("order confirmation"). This is our acceptance of your offer.

(5) Storage of the contract text for orders via our online shop: We will send you the order data and our general terms and conditions by email. You can also view the general terms and conditions at any time at https://www.carbondeluxe.de/j/shop/terms. For security reasons, your order data is no longer accessible via the Internet.

§3 Prices, shipping costs, payment, due date

(1) Our prices include the statutory VAT applicable at the time of the order. In the case of cross-border deliveries, additional taxes (e.g. in the case of an intra-community purchase) and/or duties (e.g. customs duties) may be payable by the customer in individual cases. Shipping costs within Germany are free. Shipping costs abroad are borne by the customer. The prices you see for the items in your shopping cart are identical to those on the current product information page on the website. We charge the price that was listed on the website at the time of your order. The order is placed at the current daily price. Please note that we are not bound to an incorrect price. Your order does not constitute a purchase contract.

(2) The consumer has the option of paying in advance, by direct debit, PayPal, credit card (Visa, Mastercard, American Express), Apple Pay and purchase on account and financing through Klarna.

(3) If the consumer has chosen to pay in advance, he undertakes to pay the purchase price immediately after conclusion of the contract.

§4 Delivery

The risk of accidental loss and accidental deterioration of the item sold shall only pass to the buyer upon delivery of the item to the buyer, even in the case of a sale by dispatch.

§5 Retention of title

We reserve ownership of the goods until the purchase price has been paid in full.

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§6 Right of withdrawal of the customer as a consumer:

Right of Withdrawal for Consumers

Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity:

cancellation policy

right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period will expire after fourteen days from the day on which you acquire, or a third party other than the carrier designated by you acquires, physical possession of the goods.

Please note that there is no right of cancellation for the delivery of goods that are manufactured according to customer specifications or are clearly tailored to personal needs according to Section 312 d Paragraph 4 No. 1 of the German Civil Code (BGB). These are therefore excluded from the right of return and exchange.

To exercise your right of withdrawal, you must contact us

by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

consequences of revocation

If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund.

We may refuse repayment until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.

You will bear the direct cost of returning the goods.

After receiving the goods back, the return will be processed and checked for correctness. If the goods arrive undamaged and have been successfully checked, the refund will be processed. The processing time for this is approximately 7-14 working days.

Financed transactions

If you have financed this contract with a loan and you revoke the financed contract, you are no longer bound to the loan contract if both contracts form an economic unit. This is particularly the case if we are also your lender or if your lender uses our cooperation to finance the loan. If we have already received the loan when the revocation or return takes effect, your lender will assume our rights and obligations from the financed contract in relation to you with regard to the legal consequences of the revocation or return. The latter does not apply if the subject of this contract is the acquisition of securities, foreign currencies, derivatives or precious metals.
If you want to avoid a contractual obligation as far as possible, revoke both contractual declarations separately.

end of the cancellation policy

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§7 Cancellation form

sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back.)

(*) Delete as appropriate.

§8 Warranty

The statutory warranty regulations apply.

§9 Contract Language

The contract language is exclusively German.

Status of the General Terms and Conditions Jul.2024

Free terms and conditions created by agb.de